Engagement

Outsourcing & Vendor Control Review

An assessment of how critical vendors are selected, contracted, monitored, and exited — especially where customer data or payment processing leaves your four walls.

Handshake across a meeting table during a vendor review

Who this is for

Operations and risk leads at fintech firms that rely on processors, cloud hosts, call centres, or KYC vendors and need evidence the oversight chain is real.

Result you receive

A vendor control register annotated with residual risks, contract gaps, and monitoring cadence recommendations.

Scope

Covers material outsourcing arrangements you nominate. We review contracts, due diligence packs, SLA reports, and incident history — we do not renegotiate vendor terms for you.

Included

  • Materiality mapping of nominated vendors
  • Contract and diligence pack review
  • Monitoring evidence check against stated cadence
  • Residual risk notes for board or risk committee packs

Not included

  • Legal drafting of new contracts
  • Penetration testing of vendor systems
  • Full regulatory readiness audit

How the work unfolds

  1. 1

    Materiality map

    We confirm which relationships carry regulated activity or customer data exposure.

  2. 2

    Evidence review

    Contracts, diligence packs, and monitoring reports are tested against your outsourcing policy.

  3. 3

    Residual risk pack

    Findings land in a register format your risk committee can read without translation.

Constraints to know upfront

Vendors outside your contractual reach cannot be interviewed without their consent; gaps in access are noted as limitations.

Ready to discuss scope?

Share your licence type, product lines, and the review window you need. We reply with a written estimate — not a sales script.

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